Collaborative processes on the value chain - distribution networks

Sales force are more and more challenged by the market. Consumers are more prone to follow the community ratings and comments about products and services than to be influenced by traditional advertising campaign. In a deep down economy sales face unprecedented patterns, timing and volatility. Price push campaigns are much less predictable than in past healthy times.
Sales force need to have the greatest support ever. They have to benefit from all the product and service culture created in the company, to build value trough clear and well known business processes, to integrate competitive intelligence and business intelligence data with real time facts, news, opinions, interactions.
Data for the most are already there. A community linking distribution network with marketing, engineering, sales management, using the same tools that customer use before buying decisions (social networks, review sites, shared opinions at e-shops etc), could give a chance to tap interactively to company global knowledge on products, competitors and regulations besides documents and reports in the "one way" traditional intranet. A place to discuss about customer reactions to new products offering or to competitor campaigns; to design better processes, to contribute to best practice improvement, to find "experts" in the company, to get in touch and find help to solve problems.

TamTamy One Team: improve collaborative process

TamTamy "One Team" has been designed to leverage the benefit of interaction and collaboration in supply chains and in specific business contexts:

• Sales force collaboration: Marketing Management, Sales Management and Distribution Networks work as "One Team", together with other functions involved in sales processes. Interaction and real time knowledge sarin are about comments and feedback from the field, operating support request, a flow of competitive information. Plus legal, compliance, customer care issues when necessary tapping the Q&A knowledge base or contacting the right expertise available

• Business Partner collaboration: COO's, CIO's and Procurement Managers can benefit from a tighter integration with business partners. Partner can be engaged on a project basis, sharing early requirements, features and specifications, safety requirements, milestone plans etc. The community of the partners shares and discuss best practices in response to company's requests and specific issues of common interests.